This website is owned and operated by CLEAN TERRA.Throughout this site, the terms "we," "us,""our," and "The Contractor" refer to CLEAN TERRA. In accordance with these conditions, CLEAN TERRA undertakes to provide cleaning services (referred to as the "Service") to the Customer at an address specified by the Customer (referred to as the"Premises"). The Service includes cleaning tasks as agreed upon by the Customer and CLEAN TERRA during the booking process.

When you visit our website, make a purchase, or book aservice with us, you are engaging with our "Service" and are agreeing to abide by the following terms and conditions ("Terms of Service" or"Terms"). These Terms of Service are applicable to all users of the site, including, but not limited to, visitors, vendors, customers, merchants, and content contributors. If you do not agree to all the terms and conditions, you should refrain from accessing the website or using any of our services. Acceptance of these Terms of Service is a prerequisite to using our services.

These Terms and Conditions take precedence over any others, including any Terms and Conditions presented by the Customer. CLEAN TERRA (theContractor) will only provide goods or services under the conditions outlined here. By accepting our services and/or receiving goods, the Customer is deemed to have consented to these Terms and Conditions. Should you require further information regarding our customer service agreement, please reach out to us via email at contact@cleanterra.com.au or through our website's contact form. We will strive to respond to your inquiry within 30 business days.

By agreeing to these Terms of Service, you confirm that you are of the legal age of majority in your state of residence or that you have the authority to consent on behalf of any minor dependents using this site. Any new features or tools added to the current site are also subject to these Terms of Service. You can review the most up-to-date version of the Terms of Service on this page at any time. We reserve the right to update, modify, or replace any part of these Terms of Service by posting updates or changes on our website. It is your responsibility to periodically check this page for updates. Continued use of or access to the website following the posting of any changes signifies your acceptance of those changes.

We maintain the right to deny service to any individual or entity for any reason, at any time. The headings used in this agreement are for convenience and will not limit or otherwise affect these Terms.

Any violation of the Terms will result in an immediate termination of your services.

Certain products or services may only be available online through the website. These offerings may have limited availability and are subject to our Cancellation Policy, Re-Schedule Policy, and Refunds Policy. We have made every effort to accurately display the colors and images of our products on the site. However, we cannot guarantee that your computer monitor will accurately represent the colors.

We reserve the right to restrict the sale or booking of our Products or Services to specific individuals, geographic regions, or jurisdictions on a case-by-case basis. We may limit the quantities of any Products or Services offered. All descriptions of products and/or services, as well as their pricing, are subject to change at our sole discretion. We reserve the right to discontinue any Product or Service at any time.

Any offers for Products or Services made on this site are void where prohibited. We do not guarantee that third-party Products, Services, Information, or other materials acquired by the customer will meet your expectations or that Service errors will be corrected.

If the customer requests the use of their cleaning equipment, it is their responsibility to ensure the equipment is safe and fully functional. CLEAN TERRA will not be responsible for services that cannot be completed due to equipment issues that may endanger the Cleaners' health.

Our site is hosted on Webflow, which provides an online platform for presenting our Products and Services. Therefore, we cannot assume responsibility for the hosting platform and its proper functioning. If the site malfunctions and inconveniences the customer, we will make every effort toaddress the issue but cannot be held responsible for it.

For customers who use our monthly, bi-weekly, and weekly services, there may be occasions when we need to adjust the pricing of our products and services. Should any changes in the pricing of our products and services occur, we will provide notice via email at least 14 days prior to the new pricing taking effect. After this notification period, the updated pricing will be applied to your existing payment details. You are not obligated to accept the price alteration, and you have the option to pause or deactivate the products and services before they are provided under the new pricing plan.

In the case of hourly rate services, there is a minimum charge equivalent to 2 hours of service. Please consult our booking page for the most current pricing details.For one-time customers, the prices of our products are subject to change without prior notice. We retain the right to modify or discontinue the service (or any portion of it) at any time without notice for one-time customers.

An additional 15% fee applies to services carried out on weekends and/or public holidays.For hourly rate services, any fractional time exceeding 2 hours will be rounded up to the next half-hour.

In all instances, we are not liable to you or any third party for any modifications, price adjustments, suspensions, or terminations of the service.Any price estimate provided by CLEAN TERRA is purely based on our experience, without a physical inspection, relying on information given by the customer over the phone, through online channels, or via email. Under this provision, these quotes are valid for a period of 30 days from the date of the quote.

For flat-rate services, it is essential for customers to accurately specify the number of bedrooms and bathrooms in a property. This information helps us gauge the property's size and allocate the appropriate resources for the service.In all cases, studios and offices are categorized as bedrooms. Laundry, powder, and vanity rooms are considered ensuite bathrooms.

A single room is defined as no larger than 16 square meters. The lounge and dining room are considered as two rooms. Hallways longer than 4 meters are counted as one room, with those exceeding 8 meters subject to on-site quoting. CLEAN TERRA retains the right to charge for additional cleaning and will inform the customer at the start of each job if this applies. Phone quotes are conditional and subject to visual inspection on the day.

CLEAN TERRA strives to eliminate all stains, but we cannot guarantee complete stain removal. The drying times for carpet cleaning depend on proper ventilation at the property, and we do not assure specific drying times for cleaned items or carpets.

Services that are offered for free will not be refunded if CLEAN TERRA is unable to attend to them for any reason or if there is acomplaint regarding stains or inadequate cleaning.

CLEAN TERRA will transport machinery up one flight of stairs when a lift is unavailable, but no further.

Our flat-rate services are results-oriented, not bound by specific time limits. This means we will continue working through the checklist of tasks associated with your chosen service (including any extras) until everything meets our cleaning standards.

Upon booking, you will receive an estimate of the cleaning duration, and our cleaning teams will also receive the same estimate to plan their day. These estimates serve as guidelines, and we allow our cleaning teams to work efficiently.

In rare cases where our estimates prove inaccurate, our FAIR GO POLICY takes effect. We will clean for up to 1 hour beyond our estimated time. However, if additional time and effort are needed to complete the checklist to our satisfaction, extra charges may apply. In such situations, we will contact you to confirm any additional charges before proceeding.

If the customer declines the request for extended time, or if we cannot reach the customer, the service will conclude at the originally stated time as per the estimate. CLEAN TERRA, however, has the discretion to decide whether to complete the service or terminate it, even if ending the service may jeopardize the client's chances of getting their deposit returned.

To schedule our services, you must make a request through our online booking system, by email, or by phone at least 48 hours before the desired service date and time.

A non-refundable booking fee of AUD $5 will be applied to all reservations. This fee will be integrated into the total cost of your service at the time of booking and will also be included in any future regular booking charges.

For One-Off Cleaning Service, Regular Cleaning Service, and Deep Cleaning Service, you grant CLEAN TERRA permission to charge your designated payment method.

For End of Lease Service and Carpet Steam Cleaning Service, you grant CLEAN TERRA permission to charge a 50% booking fee to your designated payment method, which will be used as a credit toward your final invoice. The remaining balance will be processed after your service is completed.

At the time of booking, the Customer must provide valid credit card details and authorize CLEAN TERRA to debit any applicable service and/or cancellation fees.

If you have specific requirements related to allergies or cleaning product preferences, you should inform CLEAN TERRA at the time of booking so that appropriate arrangements can be made.

We reserve the right to reject any order or booking, limit or cancel quantities purchased or bookings per individual, household, or order, and may include orders or bookings made under the same customer account, the same credit card, or using the same billing and/or shipping address. If changes or cancellations are made to an order or booking, we will attempt to notify you using the contact information you provided at the time of the order or booking. We also reserve the right to restrict orders or bookings that, in our sole judgment, appear to be made by dealers, resellers, contractors, or distributors.

You are responsible for providing accurate and up-to-date purchase, booking, and account information. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, to facilitate your transactions and our communication with you.

Payment for all Products and Services must be made using a credit or debit card or any other payment method specified on the online checkout or booking page of the Site.

You authorize CLEAN TERRA to charge your credit card for agreed-upon Orders or Services.

We do not collect or store payment information. Payment details are collected and stored by the relevant third-party payment processor for processing as necessary.

Please note that your payment information will be retained for future transactions on your account.

Complete debit/credit card details are not accessible to CLEAN TERRA or any external parties. All online debit/credit card transactions on this Site are securely processed through payment gateways.

Orders and/or bookings will be charged to your designated payment method.

You are responsible for ensuring that your accepted payment method details are valid and current at the time of payment processing.

Payment failures can result from insufficient funds, incorrect or outdated payment information, and transaction disputes. In cases where we are unable to debit your payment method, your Product and/or Service may still be dispatched or booked at our discretion, and the service will be considered as having taken place. In such situations, CLEAN TERRA will make additional payment attempts on the designated payment method to recover any outstanding amounts. If these reattempts fail, we reserve the right to pursue the outstanding debt through alternative means, whether directly or through a third party.

We retain the right to suspend or terminate future deliveries and/or Services in cases where payments remain outstanding. If outstanding amounts are not settled within 72 hours after product delivery or service completion, a late payment fee of 15% may apply.

You acknowledge that we may seek to collect any outstanding amounts resulting from declined or unpaid payments on your account, even after the termination of the service agreement.

You consent to and authorize us to contact you regarding these failed payments.

In addition to the amounts outlined above, you agree to indemnify CLEAN TERRA for all legal costs and other expenses incurred in connection with any demand, action, or proceeding arising from a breach of these terms, including the failure to pay an amount by the due date.

CLEAN TERRA reserves the right to report non-payment to a collection agency and/or, at its sole discretion, to the Rental Tenancies Authority (RTA) or your property agent. Such actions may affect your credit rating and your ability to secure future rental properties.

You understand that your content (excluding credit card information) may be transmitted unencrypted and over various networks. Additionally, changes may be made to adapt it to the technical requirements of connecting networks or devices.

The Customer agrees to/that:

Provide information about the type of premises, size, and any details that may affect access, safety, and the duration required for the cleaning service.

Supply any keys, swipe cards, and alarm codes for the premises.

Acknowledge that keys, swipe cards, and alarm codes may be shared with individual cleaners.

Accept that the Contractor is not responsible for the loss of keys, swipe cards, or the disclosure of alarm codes to third parties.

Ensure that the home is accessible.
Turn off alarm systems. If you choose to leave the alarm armed, we will diligently disarm and rearm it according to your instructions. However, we are not responsible for false alarms or the improper use of the alarm system, including charges from local authorities or security companies for false alarms.

Agree that you will not hold CLEAN TERRA liable for any failure of the alarm or incorrect arming.

Provide a safe and secure working environment at the Premises for the Cleaner to perform the requested service.

Ensure that access to and from the Premises is free from obstructions, allowing the Cleaner to safely provide the services.

Grant the Cleaner(s) access to all services and utilities within the home, including running hot and cold water, electricity, rubbish disposal units, and appliances as needed.

Notify CLEAN TERRA of any hazards, slippery surfaces, risks, dangers, ingrained dirt, grease, or grime at the Premises prior to the service.

Authorize CLEAN TERRA to use the Premises to provide the Service.

If you require the Cleaner to clean behind or under heavy items (e.g., refrigerators, bookshelves, or other furniture), you must move those items before the service begins.

Secure or remove any fragile, delicate, breakable, or valuable items, including cash, jewelry, artworks, antiques, or items of sentimental value before the service starts.

Ensure that the property is fully vacated before our cleaner's arrival for a bond/exit clean.

Do not request any other work to be performed during or after the cleaning. If additional tasks are required during or after cleaning, extra charges may apply.

Allow the Cleaner to perform a job safety analysis before commencing any work to assess health and safety risks at the Premises. Any windows located higher than 2.3 meters may necessitate special equipment, which will be provided at the customer's expense if required for the service.

Provide full access to the home. Our cleaners follow a specific order for efficiency and thoroughness. If you need to change the cleaning order, additional time will be required. We can accommodate such requests if made in advance to schedule additional time. Any additional time accrued by our team will be billed at our current hourly rate in fifteen-minute increments.

If the premises cannot be accessed, preventing the scheduled Service, CLEAN TERRA will charge 2 hours at the current hourly rate for administration and travel expenses.

Ensure your home is organized and ready for cleaning. Hourly charges may apply if cleaning technicians require extra time due to an unprepared home or if the job takes longer than estimated.Understand that we do not handle bug infestations, bodily fluids, extensive grease, or fire damage. If our staff deems a home or environment unsafe, they may leave, and the service will be charged in full. In such cases, a rescheduling decision is made at CLEAN TERRA's discretion.

Allow the Cleaner to, either before or during the Service, not use or discontinue using any materials or cleaning equipment provided by the Customer if the Cleaner believes, at their absolute discretion, that using such materials or equipment poses a health and safety risk.

Allow the Cleaner to, either before or during the Service, cease the provision of the service if, in the Cleaner's absolute discretion, performing the service presents a health and safety risk.

Recognize that abuse or assault, whether verbal or physical, directed at our staff will not be tolerated, and legal action or criminal prosecution may be taken against any Customer or third party in breach of this subsection.

In the event of abuse or assault, verbal or physical, against our staff, 100% of the service will be charged, regardless of its completion. No refund or rescheduling policy will apply.Acknowledge that CLEAN TERRA reserves a 1-hour window for the time of service arrival, allowing for unforeseen delays, traffic, and prior bookings. You agree that the booking is for a specified time period, not for a particular time.

Authorize us to take before and after photos of our work, which may be used for training, proof of performance, and promotional purposes. If you do not want photos taken, please notify us when scheduling your cleaning. You also grant us permission to use the information for marketing purposes, without using personal names, addresses, or individuals outside of the CLEAN TERRA team.

Forgo all rights to claim indemnification of any form for the photos or videos taken and their use for CLEAN TERRA's strict service marketing purposes.

Recognize that CLEAN TERRA reserves the right to request an inspection of the Premises before the Service Time.

You have the right to cancel, suspend, postpone, or modify an Order or Service at any time after placing the initial Order or Service, either through our website, by logging into your account, or with express authorization from our office staff via email.

In such cases, a confirmation email or text message will be sent to you. This option is available up to 24 hours before the scheduled Service. If you cancel an Order or Service within this 24-hour window, you authorize CLEAN TERRA to charge a cancellation fee of 2 hours at our hourly rate or 25% of the total service cost from your Order or Service, whichever is greater. A portion of this fee is allocated to the cleaning team for the loss of work.

However, for on-the-spot cancellations when the cleaning team has already arrived at the service location, you grant CLEAN TERRA permission to charge a fee equal to 100% of the total cost of your Order or Service. No free rescheduling will be offered in this case.

Changes to the Service to be provided must be agreed upon by CLEAN TERRA before the work commences. If you require additional services or modifications at the time the Service is being performed, you must first contact CLEAN TERRA Administration/management by phone, unless management is on-site.

Management may agree to provide the additional service(s) at their sole discretion. The Cleaner is not authorized to agree to any changes or variations to the Service without consulting CLEAN TERRA management.

The Customer must not request such changes directly from the Cleaner.

Exceptions may be made for emergencies and illnesses, but even in such cases, frequent cancellations may still be subject to the cancellation fee, and decisions will be made on a case-by-case basis.

If cancellations or rescheduling cause more than 3 weeks to pass between cleanings, the cleaning will be charged at our current hourly rate.

If, for any reason, our staff is prevented from entering your home by the customer or another third party authorized by the customer for no approved reason by CLEAN TERRA management, a 100% cancellation fee will apply.

We will make every effort to stay within the estimated time frame, but this cannot always be guaranteed. Providing 24 hours' notice allows CLEAN TERRA to make its best efforts to reschedule according to your expectations, subject to the availability of the cleaners.

IMPORTANT NOTICE: once the service has started, changes will not be accepted if you decide to reduce the service duration or if you decide to cancel any extra services that were previously requested by you. In this case, this will be considered a late cancellation.

If you are dissatisfied with the service for any reason, you must notify CLEAN TERRA within 2 days of the service's completion. Failure to do so will result in a forfeiture of any guarantee or rectification of the service. CLEAN TERRA strives to achieve 100% customer satisfaction where reasonably possible and will work to resolve issues promptly and efficiently.

CLEAN TERRA reserves the right to re-attend the service location up to 7 business days after the initial complaint, provided that real estate or management permits a timeframe equal to or greater than 48 hours for CLEAN TERRA to return to the property. No refund will be issued if this time frame is not met. A free-of-charge return service will only be offered if a FULL SERVICE has been completed, and the customer bears the sole responsibility for providing clear photos and the location of missed areas before the visit.

In addition to the above, it is recommended (though not mandatory) that the customer attends the property after any service is completed while the staff is still present to avoid the need for a fix-up.

If the customer is present after the work but remains dissatisfied, a supervisor will be sent to inspect the cleaners' work. If the work is deemed unsatisfactory, a free Fix-Up will be provided.

When CLEAN TERRA agrees to send a supervisor to review the service, the Customer is required to assist in identifying the areas requiring attention. The Customer must sign off on the job card before leaving the property to ensure their satisfaction. If the job card is not signed, and the customer has vacated the property, CLEAN TERRA will not rectify any issue or return to the property.

If you have canceled an Order or Service as per these Terms, we will process any refund owed to you within 14 days of your cancellation notice. In this case, we will refund the full price of the Product or Service.

In all cases for our services and bookings, the AUD $5 booking fee will not be refunded.

If you request a refund for any other reason, you may contact us via email, website, or contact form, and we will consider your request at our discretion. We will inform you of the outcome of your refund request via email within 14 days. If your refund is approved, we will process the refund within 14 days of confirming your eligibility via email. We will typically refund any received funds using the original payment method you used to make your purchase.

Our utmost endeavor is to prevent damage to items, but accidents can occur. We offer Limited Liability coverage for replacement or repair, with an attempt to find identical replacements, although it's not guaranteed. Therefore, we recommend refraining from cleaning requests involving irreplaceable or sentimentally valuable items.

The Customer is required to promptly inform CLEAN TERRA of any incidents involving accidents, breakages, property damage, or theft caused by any actions of the Cleaner within 24 hours after the Service's completion. If necessary, the Customer should also contact local authorities.

As per legal provisions, any loss arising from an incident not reported to CLEAN TERRA within 24 hours of Service completion is not eligible for a claim. Additionally, we specifically exclude liability for damage or loss to certain items, including cash, jewelry, art, antiques, and sentimental items.

CLEAN TERRA, Inc. cannot be held responsible for damage due to faulty installation, improper maintenance, or general wear and tear of items. Due to potential liability issues, we cannot provide care for pets, plants, or children.

Certain content, products, and services available on our website may include materials from third parties. Some links on our site may lead to third-party websites not affiliated with us. We are not responsible for examining or verifying the content's accuracy, and we disclaim liability or responsibility for third-party materials or websites, as well as other materials, products, or services provided by third parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made through third-party websites. Customers are advised to carefully review third-party policies and practices before engaging in any transactions. Any complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

We do not guarantee that the use of our service will be uninterrupted, timely, secure, or error-free. Customers agree that we may, from time to time, suspend the service for indefinite periods or cancel it without prior notice.
‍
CLEAN TERRA do not usually offer and/or is resposible to conduct the following services: comprehensive ceiling cleaning, light bulb replacement, repairing or addressing damaged walls, commercial cleaning of heavily soiled kitchen appliances like stoves, large range hoods, and ventilation systems, gardening, extensive mold removal, cleaning delicate fixtures like chandeliers, restoring damaged carpets, fixing and cleaning the interiors of light fixtures, repairing or removing blemishes from stone countertops due to improper chemical use, and fixing excessively dark grout.

CLEAN TERRA, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, revenue, savings, data, replacement costs, or similar damages. This applies regardless of whether the claim is based on contract, tort (including negligence), strict liability, or any other legal theory. Please note that some jurisdictions may not allow the exclusion or limitation of liability for consequential or incidental damages, so our liability will be limited to the maximum extent permitted by law.

Data transmission over the Internet cannot be guaranteed as completely secure. While we take steps to protect information, we cannot ensure the security of data transmitted to us. Once we receive your data, we will take reasonable steps to secure it. These terms do not intend to limit your rights as a consumer under South Australia’s Fair Trading Act 1987 and any updates.

In the event you voluntarily or unsolicitedly provide specific submissions, creative concepts, suggestions, proposals, plans, or any analogous material, whether through digital means, email, postal mail, or otherwise (collectively, "comments"), you hereby consent to our unrestricted right to edit, duplicate, publish, distribute, translate, and employ such comments across any medium at any time. We are not under any obligation to maintain the confidentiality of comments, compensate for comments, or respond to comments.

We retain the option, although not the obligation, to monitor, edit, or delete content that, at our sole discretion, is deemed unlawful, offensive, menacing, defamatory, libelous, pornographic, obscene, or in violation of intellectual property rights or these Terms of Service.

You agree that your comments shall not infringe upon the rights of any third party, including copyrights, trademarks, privacy, personal rights, or any proprietary interests. You further agree that your comments shall not contain defamatory, unlawful, abusive, or obscene content, nor introduce any form of malware that may impede the functionality or operation of the Service or associated websites. You are prohibited from using a fictitious email address, posing as someone other than yourself, or deceiving us and third parties about the origin of your comments.

You bear full responsibility for the accuracy of your comments. We disclaim responsibility and assume no liability for comments posted by you or third parties.

In addition to the prohibitions delineated in these Terms of Service, you are barred from using the site or its content for unlawful purposes, soliciting or encouraging unlawful activities, violating international, federal, or state regulations, infringing upon our intellectual property rights or those of others, engaging in discriminatory, abusive, or offensive conduct based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability, disseminating false or misleading information, transmitting viruses or malicious code affecting the operation of the Service or related websites, collecting personal information without consent, engaging in spam or malicious online activities, pursuing obscene or immoral objectives, or bypassing security features of the Service, associated websites, or the Internet.

We reserve the right to terminate your use of the Service for contravening any of these prohibitions. Additionally, you are prohibited from reproducing, duplicating, selling, or exploiting any portion of the Service without express written consent from us.

Directly or indirectly offering, engaging, soliciting, canvassing, inducing, encouraging, or employing our cleaning staff is strictly prohibited, as it constitutes the misappropriation of trade secrets and confidential information under the law.

Soliciting or arranging compensation for engagement with our cleaning staff without prior written consent from CLEAN TERRA management results in a breach of the Trade Secrets Act and our confidentiality agreement, and may lead to legal action.

We invest significant time, resources, and effort in locating, interviewing, verifying references and backgrounds, and training our cleaning staff. Upon hiring, each cleaning technician signs an agreement prohibiting them from providing home-related services to our past or present customers.

Should you desire to directly employ a staff member, please discuss this matter with CLEAN TERRA management. If you are found to have solicited one of our staff, please be aware that our referral and training fee is $5000 per staff member. We hold our employees in high regard and charge accordingly.

Violations of this clause may result in financial losses and damages to CLEAN TERRA, acknowledged by the Customer when undertaking CLEAN TERRA Services and adhering to these Terms and Conditions. These losses may encompass the loss of other customers' services, as well as the expenses incurred in recruiting and training replacement Cleaners. In such cases, CLEAN TERRA will seek compensation under trade secrets and confidential information laws.

Intermittently, our site or the Service may contain typographical errors, inaccuracies, or omissions pertaining to product or service descriptions, pricing, promotions, charges, transit times, or availability. We reserve the right to rectify such errors, inaccuracies, or omissions, and to modify or cancel orders or bookings if any information on the Service or associated websites is found to be inaccurate, without prior notice, including after you have placed an order or booking.

We do not assume responsibility if information obtained from our site as a reference from external sources proves to be inaccurate, incomplete, or outdated. The material on this site serves as general information and should not be the sole basis for decision-making without consulting more reliable and up-to-date sources of information. Any reliance on third-party material on this site is at your own risk.

We have no obligation to update, revise, or clarify information in the Service or on related websites, including pricing information, unless required by law. Any specified update or refresh date in the Service or on associated websites should not be interpreted as a comprehensive modification or update of all information.

Should any provision of these Terms of Service be determined to be illegal, void, or unenforceable, that provision remains enforceable to the fullest extent allowed by applicable law, with the unenforceable part considered severed from these Terms of Service. Such a determination shall not affect the validity and enforceability of the remaining provisions.

CLEAN TERRA may terminate this Agreement in case of a Customer's breach of these terms and conditions; and/or by providing the Customer with 24 hours' notice.

CLEAN TERRA reserves the right to terminate the Agreement immediately if the Customer has not paid an amount exceeding $50.00 for more than 14 days. Customers can also terminate this Agreement at any time by giving CLEAN TERRA 24 hours' notice and without any outstanding fees.

You may not transfer, assign, charge, or otherwise dispose of your rights or liabilities under these Terms without our prior written consent. We reserve the right to transfer, assign, charge, subcontract, or otherwise dispose of our rights or obligations without your consent.

We shall not be held liable for any failure to perform or delay in performance of our obligations under these Terms caused by events beyond our control (Force Majeure Event). This includes strikes, natural disasters, governmental regulations, and more. During a Force Majeure Event, our performance under these Terms is considered suspended, and we are granted an extension of time for performance.

In case of a dispute, the parties agree to attempt resolution through a mutually agreed-upon mediator in the state where the Service was provided. Costs associated with mediation, except for attorney fees, will be shared equally by the Customer and CLEAN TERRA. The prevailing party may recover legal fees and expenses.

Both parties agree to keep this Agreement and all confidential information confidential. They shall not disclose or use any confidential information without written consent from the other party. These confidentiality provisions remain in effect after the service's termination.

These Terms, along with any posted policies or rules, constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements. Any ambiguities in interpreting these Terms should be communicated to CLEAN TERRA for clarification.

These Terms and any agreements for Services shall be governed by Australian law, with the parties submitting to the exclusive jurisdiction of Australian courts.

CLEAN TERRA reserves the right to update or modify these terms and conditions at any time without prior notice by posting updated agreements on its website. Users are responsible for checking the website periodically for changes, and continued use or access of the website or Service constitutes acceptance of those changes."